Shipping Policy

Shipping Policy:

Thank you for choosing our WIX store for your drop ship merchandise and coffee needs. Here’s our shipping policy to ensure a smooth shopping experience:

1. Order Processing Time: • All orders are processed within 1-2 business days. • Please note that orders are not shipped or delivered on weekends or holidays.

2. Shipping Rates: • Shipping rates are calculated based on the weight of your order and the destination address. • All coffee orders ship free. Free shipping may be available for orders over a specified amount; check our promotions for details.

3. Shipping Methods: • We offer standard and expedited shipping options to provide flexibility. • Shipping carriers may include reputable services such as UPS, FedEx, or local postal services.

4. Shipping Times: • Standard shipping typically takes 3-5 business days for domestic orders. • Expedited shipping options are available for quicker delivery.

5. International Shipping: • We offer international shipping to select countries with varying delivery times. • Customers are responsible for any customs duties or taxes incurred.

6. Order Tracking: • Once your order is shipped, you will receive a tracking number via email. • Use the provided tracking information to monitor the status and delivery of your order.

7. Delivery Issues: • If there are any issues with the delivery or you haven’t received your order within the expected timeframe, please contact our customer support.

8. Returns and Refunds: • Refer to our separate Returns and Refunds Policy for information on product returns and refund processes.

9. Lost or Damaged Items: • In the rare event that your order arrives damaged or goes missing, please reach out to us promptly, and we will assist in resolving the issue.

10. Contact Information: • For any shipping-related inquiries or assistance, please contact our customer support at sales@coffeehogs.net. By placing an order with us, you agree to abide by the terms outlined in this Shipping Policy. We appreciate your business and are committed to ensuring a positive shopping experience for our valued customers.